Frequently Asked Questions

  1. What makes Activiter awesome?
    • We make it easy to book tours and activities last-minute and save money doing it.
    • Tour and Activity providers give us their last minute seats, between 24-48 hours before departure, at exclusive rates.  We pass on the discount to our users.
  2. How do I use Activiter?
    • Choose your location: Oahu, Maui, Kauai or Big Island
    • Select from available tours Today and Tomorrow
    • Add additional seats
    • Pay securely in the app
  3. Where can I use Activiter
    • Activiter is currently available in the Aloha State.
      • Oahu
      • Maui
      • Kauai
      • Big Island
  4. Is my payment processed securely?
    • Your payment is securely processed by paypal. 
  5. Cancellation Policy
    • All tours and activities booked with 48 hours of departure are non-refundable.  
      • No shows will be charged the full rate
    • Tours cancelled due to weather or by tour operator will receive a full refund within 24 hours. 
  6. Do I have to print my ticket?
    • No, you will be emailed a digital voucher.  All you need is this digital voucher and photo ID to check-in
      • You will immediately receive a receipt of payment from Paypal.  This is not your ticket. 
      • Within 5 minutes you will receive a confirmation email including a digital voucher for you to present at check-in.